Terms & Conditions
Sale Terms
- It is hereby informed that “Tanisi Info Solutions Private Limited” (www.microcenterindia.com) is a marketing and distribution company and is not a manufacturer.
- Our responsibility ceases the moment goods leave our warehouse.
- We provide proper GST invoices against all products. If your company’s GST number is needed on the invoice, please mention it in the comment box while placing your order and upload a copy of your GST certificate.
- Materials sold are spares and components of computers and do not form a complete system unless explicitly specified as a “New PC System.”
- For special usage in abnormal environments (other than normal usage), customers must inform us at the time of purchase, else warranty may be void.
- Customers must record an unboxing video of the received product. Transit damage claims will be accepted only with this video as proof.
- Physical damage, mishandling, or tampering with warranty stickers voids the warranty. Installation should be performed by a certified PC hardware engineer.
- We reserve the right to cancel orders in case of pricing errors or stock unavailability.
- All disputes are subject to the jurisdiction of the courts in Kolkata.
Warranty & RMA Terms
- All products are covered under carry-in warranty only. RMA shipping charges must be borne by the buyer (outside policy window).
- On-site warranty depends on brand coverage. If your area is not covered, carry-in warranty applies.
- RMA shipping does not include transit insurance. We are not liable for shipping damages.
- Warranty is provided by the manufacturer/distributor. Contact us for assistance if needed.
- A copy of the original invoice is required for all warranty claims.
- Products must be in good physical condition for warranty processing.
- Warranty is void in cases of mishandling, burnt/damaged components, tampered stickers, etc.
- Service timelines depend on the manufacturer and are not the responsibility of Tanisi Info Solutions.
- Warranty covers only manufacturing defects. Damages due to power surges or misuse are excluded.
- Repair or replacement is subject to the brand’s warranty policy.
- Warranty service is applicable only if full payment is completed on time.
- This RMA support is a goodwill service and may be discontinued without notice.
General Terms
- All content on www.microcenterindia.com is protected by copyright and intellectual property laws.
- Content is maintained by Tanisi Info Solutions Pvt. Ltd. Unauthorized reproduction or commercial use is prohibited.
- We disclaim all warranties regarding the accuracy or reliability of content on this website.
- We reserve the right to suspend or cancel services due to technical or security concerns.
- Your privacy is respected. No personal information is shared with third parties without consent.
Disclaimer Policy
Tanisi Info Solutions Pvt. Ltd. and its associates strive for accuracy but are not liable for any loss or damage from the use of this site. Please verify product details and warranty before purchase.
Linked sites are not under our control, and we are not responsible for their content. Inclusion of links does not imply endorsement.
Products, services, and policies may change without prior notice. All disputes fall under the jurisdiction of the courts in Kolkata.
Terms & Conditions
Welcome to Microcenterindia.com (“we,” “us,” or “our”). By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.
1. Use of the Website
1.1 Eligibility
You must be at least 18 years old or have parental/guardian consent to use this website. By using it, you confirm that you meet this requirement.
1.2 Account Responsibility
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate and up-to-date information.
- You are liable for all activities conducted under your account.
1.3 Prohibited Activities
- Use the website for unlawful purposes.
- Distribute viruses or harmful code.
- Attempt to disrupt the website’s security or functionality.
2. Orders and Payments
2.1 Placing Orders
- All orders are subject to availability and confirmation.
- We may cancel orders at our discretion, including for errors or fraud.
2.2 Pricing and Taxes
- All prices shown include applicable taxes unless stated otherwise.
- Shipping charges will be calculated at checkout.
2.3 Payment Methods
We accept the following payment methods: [Insert Accepted Payment Methods]. Payments must be made in full before orders are processed.
3. Shipping and Delivery
3.1 Shipping Policy
- We ship all over India. Delivery times are estimates and may vary.
- We are not responsible for delays due to unforeseen circumstances such as weather or customs.
3.2 Order Tracking
You will receive tracking information once your order is shipped.
3.3 Failed Deliveries
If delivery fails due to incorrect information provided by you, you may be responsible for additional charges.
4. Returns and Refunds
4.1 Unboxing Video Requirement
- To ensure transparency, customers are required to record an unboxing video immediately upon receiving the product.
- The video must clearly capture:
- Package condition before opening.
- The unboxing process.
- The product in its entirety, highlighting any damage or defect.
- Claims without an unboxing video will not be eligible for refunds or returns.
4.2 Assessment Process
- Once a claim is raised, our team will review the provided evidence and investigate the matter.
- Upon verification, Micro Center India and the customer will mutually decide to proceed with:
- A full refund, or
- A product replacement/return.
4.3 Exclusions
At Micro Center India, refunds or returns will not be accepted for the following reasons if the product is delivered in working condition:
- The customer no longer likes the product.
- The customer changes their mind after purchase.
- Any subjective reason not related to the product’s condition or functionality.
We encourage customers to thoroughly review product specifications and details before purchasing to ensure satisfaction with their order.
5. Intellectual Property
All content on the website, including text, images, logos, and graphics, is the property of Microcenterindia.com or its licensors. You may not copy, reproduce, distribute, or use any content without prior written consent.
6. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our website.
- Our total liability for any claim related to your use of the website is limited to the amount you paid for the product(s) in question.
7. Disclaimer of Warranties
- The website is provided “as is” and “as available.”
- We make no guarantees regarding the accuracy, reliability, or availability of the website.
8. Third-Party Links
The website may include links to third-party websites. We are not responsible for the content or practices of these external sites.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India.
10. Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on the website.
11. Contact Us
- Email: help@microcenterindia.com
- Phone: +91 6290337892